Sales Expert
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1. Which Cisco program fairly and equitably rewards partners that actively identify, develop, and win new business opportunities in targeted market segments?
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A. Value Incentive Program
/ o% M( a% C$ R, s/ JB. Solution Incentive Program
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C. Opportunity Incentive Program
+ L* f: V$ l3 {* v' U/ B) jD. Foundation Advantage
% ?0 U/ d! {; @. pE. Opportunity Incentive Program
. Q c3 [8 q* y/ y& @% mAnswer: C
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' s1 h- f2 D. V% [" ]# c2. What feature does the Partner E-Learning Connection provide?
+ L, u6 j, s0 f! EA. Full versions of all Cisco technical-level classes
; Y3 v" ?! C5 c3 X5 _7 nB. Live instructor-led, web-based classes
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C. Flexible, web-based knowledge and learning
% A U; P J" @D. Hosted website that partners use to deliver e-learning to customers
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E. Lists of training-partner class offerings
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Answer: C
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2 S3 T- U- e5 Z9 H" H4 k0 q3. Which two of the following are benefits of engaging Cisco field resources? (Choose two.)
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A. Maximize the number and value of customer sales engagements
: F* M0 ^% X ?$ L4 AB. Access free implementation and support services
! Y8 _& Y: W2 s: }C. Eliminate sales and marketing expense
, D1 `# o# J: u( VD. Increase revenue and improve margin
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E. Access free hardware and software for resale
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Answer: AD
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$ a8 ~6 t$ T v' a% I% L. d* ?4. What is a wide-area network (WAN)?
7 J4 e) M! i- R/ C7 F: XA. a network that connects client devices wirelessly using radio waves
8 Y$ a: X5 ?3 A7 M4 lB. a network that crosses metropolitan, regional, or national boundaries
/ @$ K, H* m- k1 _" O" \" B; JC. a network that is restricted to a single building, a group of buildings, or even a single room
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D. a network that encompasses an entire city or metropolitan area and connects multiple local-area networks (LANs)
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Answer: B
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5. In which area of the campus local-area network (LAN) are the user computers attached to the network?
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A. core
' c* ]0 Y) B1 t1 L: zB. access
! z9 S6 I. W' z( R+ [* Q, yC. distribution
% e0 C9 ]: I" ?6 q8 LD. aggregation
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Answer: B
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/ |" u0 r" o8 Y$ u. @' a; z6. Which Cisco software provides intelligence to the network?
% i0 o+ G+ v3 rA. Cisco IOS
3 k; ^3 ?' D# o! u: {8 y& ~B. CiscoWorks
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C. Cisco ONS 15540
' N; e5 C1 c4 ?+ AD. Cisco CallManager
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Answer: A
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7. A software engineering firm wants to streamline call center operations to reduce customer wait times and improve employee productivity. Which Cisco solution best matches this business need?
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A. optical network
( O( H2 I5 Y v& }9 RB. IP telephony
, }3 G# x$ |% s/ e; MC. WLAN
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D. DSL
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Answer: B
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8. What are five layers in the OSI model? (Choose five.)
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A. session
7 D8 ]" o* H6 {7 AB. physical
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C. protocol
# ^: Z4 ]! m* h/ g0 v1 f1 X/ ZD. gateway
5 l& l$ N; Z) d1 o9 a/ ME. data link
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F. transport
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G. application
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Answer: ABEFG
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9. What is the key element in SMB solutions?
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A. They provide the lowest possible cost.
( f0 F0 H* {2 p6 K9 U# iB. They reduce the cost and complexity associated with multiple services in a single device.
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C. They reduce complexity by eliminating features.
; Y' Z( u: r1 U7 J+ e; i5 rD. Consumer-level products are suitable for SMB needs.
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E. Reliability is not important since replacement products are inexpensive.
3 e" \4 E9 Y/ d" t" O) {( QAnswer: B
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10. What are two software-based attacks that disable individual workstations and typically spread from user to user by e-mail? (Choose two.)
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A. virus
+ O8 V, h9 Z3 f: v7 K& G( cB. worm
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C. Trojan
5 a- `! t8 y; Y- B; p$ b2 D0 O$ ]D. executable
# @" A _# C" [9 N3 c7 ^Answer: AB
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11. SMARTnet and SMARTnet Onsite provide which two services? (Choose two.)
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A. updates to all Cisco software
+ O2 N3 H1 o6 T: M, r' DB. support for Cisco IOS software
/ u4 H) z- @! q/ `C. registered access to Cisco.com
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D. support for application software such as Cisco CallManager
' c4 t, ^8 }4 R. G3 \Answer: BC
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6 Y# e, i2 A- x# I# _5 Q12. Which program has been specifically designed for small-sized and medium-sized businesses and provides easy, cost-effective network support to help ensure reliable operations, contain costs, and protect their investments?
2 X( ^" h8 w7 A8 R# p/ G2 KA. Cisco Software Application Support Services
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B. Cisco Focused Technical Support Services
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C. Cisco Smart Foundation Service
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D. Cisco SP Base
' R0 P- ` u; P5 hE. Cisco SMARTnet Onsite
$ A& [; I- z M$ i# ]) Y9 H# o8 zAnswer: C
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5 [! m7 K$ {$ W4 L6 _! U13. Which network security strategy element refers to implementing barriers that serve as both physical and virtual protections against possible threats?
% Q, q8 c3 O j. V) JA. test the system
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B. secure the network
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C. monitor and respond
% X/ R7 Y" d" H9 gD. develop security policy
, [. B1 e$ k, Q' g$ u8 c$ r0 [& vAnswer: B